Privacy policy

Version 1.1 · Effective 29 September 2026

This policy explains what personal data MAKEIO VIETNAM CO., LTD collects through makeio.vn, why we collect it, who we share it with, how long we keep it and what rights you have. It applies to everyone who visits the site, applies for a job through it, or emails us at the address shown on it.

We collect as little as we can. The site has no contact form and no user accounts. The only personal data you give us through the site is a job application. We also receive the emails you choose to send us, and we process some basic technical data to run the site.

Who we are

The makeio.vn website is operated by MAKEIO VIETNAM CO., LTD (CÔNG TY TNHH MAKEIO VIETNAM, "the Company", "we"). The Company's enterprise code is 0319320445 and its address is 4th Floor, IMC Tower, 62 Tran Quang Khai Street, Tan Dinh Ward, Ho Chi Minh City.

The Company is the controller of all personal data collected through this website, including job applications, emails you send us and website usage data. Please send any request about personal data to admin@makeio.vn.

What we collect and why

Job applications

When you apply for a job, we collect:

• your full name, email address, phone number and country of residence
• your CV (a PDF or DOCX file)
• your expected salary
• a LinkedIn or portfolio link and a short message, if you choose to add them
• your answers to the job's screening questions, if it has any
• a record of your consent: when you gave it, which version of this policy applied, and the language it was shown in
• the language you used the site in

Please don't include copies of ID cards, your religion, health information or other sensitive information in your CV or answers. We don't need it to assess your application. If you include it anyway, we will not use it in our decision.

The fields marked as required on the form are needed to consider your application. If you leave them out, we can't process it. You are not required by law or by any contract to apply.

We use this data for the following purposes:

• To assess your application and decide whether to take it further, and to contact you about it (for example to arrange an interview, ask a question or tell you the outcome). Legal basis: your consent, which you give by ticking the box on the application form, and the steps you ask us to take before a possible employment contract.
• To tell the hiring team that a new application has arrived, through our internal messaging tool, Lark. Legal basis: the same as above.
• To keep a record of your consent, so we can show that you agreed and what you agreed to. Legal basis: our legal obligation to be able to prove consent.
• To protect the form from spam and abuse, using Cloudflare Turnstile. Legal basis: see the Vietnam section.

The Company's staff review every application. We do not make hiring decisions by automated means alone. We do not use your application for marketing and we never sell it. We don't keep a talent pool: if you would like to be considered for another role, please apply for that role.

Emails you send us

If you email admin@makeio.vn, we receive your email address, your name if it is shown, what you write and any attachments. We use this to read and answer your message and to deal with what you have asked about. Legal basis: see the Vietnam section.

The website itself does not store the messages you send.

Using the website

• Technical data. When you visit the site, our hosting provider Vercel processes the technical data needed to deliver pages to you and keep the site secure, such as your IP address, browser and device type, the pages you request and the time of the request.
• Visit statistics without cookies. Vercel Web Analytics counts page views and shows us, in aggregate, which pages are used. It sets no cookies and does not identify individual visitors. The short-term visitor identifier it uses is discarded within 24 hours.
• Google Analytics 4. Used only if you accept analytics cookies in the cookie banner. It helps us understand how visitors find and use the site. Legal basis: your consent.
• Your settings. The site remembers your cookie choice. Legal basis: this is needed to provide the site the way you asked for it.

Who we share it with

We don't sell personal data. We share it only with the service providers below, who process it on our behalf under their data-protection terms and only as far as they need to provide their service:

• Supabase: the database and file storage that hold applications and CVs, in its Singapore region.
• Vercel: hosts the website, runs the server code that receives your application, and provides Vercel Web Analytics.
• Lark: our internal messaging tool, and Lark Mail, which hosts the admin@makeio.vn inbox. For each new application, the hiring team receives a message with the job title, your name, email address, phone number, expected salary and LinkedIn link, and a link to your CV that stops working after 7 days. The CV file itself is not sent to Lark.
• Google: Google Analytics 4, only after you accept analytics cookies.
• Cloudflare: Turnstile, which checks that the application form is being sent by a person and not an automated program.
• OpenStreetMap: the map on the Contact page is loaded from openstreetmap.org, which receives your IP address and browser details to deliver the map. It sets no cookies.

Inside the Company, your application is seen only by the people involved in filling that job.

We may also disclose personal data to a public authority or court when the law requires us to.

Storage in Singapore

Applications and CVs are stored in Supabase's Singapore region. This means that when you apply, your data is transferred to Singapore and stored there. Our other providers (Vercel, Google, Cloudflare and Lark) run their services worldwide and may process data in other countries, including the United States.

We protect these transfers in three ways:

• Contract terms. We use our providers under their data-processing terms (for Supabase, its Data Processing Addendum). These require them to process the data only on our instructions, keep it confidential and secure, and help us respond to your requests.
• Your consent. The application form tells you that your data will be stored in Singapore, and you agree to this when you tick the consent box.
• Security measures. CV files are kept in private storage that the public cannot access, data is encrypted in transit and at rest, and access is limited to authorised people.

Singapore has its own data-protection law, the Personal Data Protection Act 2012. However, Vietnam has not formally recognised Singapore as offering the same level of protection as Vietnamese law, so we cannot promise that the rules in Singapore match those in Vietnam in every respect. The Vietnam section below adds the points that apply specifically.

How long we keep it

• Applications and CVs are deleted automatically 6 months after the job closes. If the job is still open 12 months after you applied, your application is deleted at that point. Deletion covers both your application record and your CV file. You can ask us to delete them earlier at any time.
• If you are hired, the information you gave us becomes part of your employment records, and we will tell you separately how we handle employee data.
• Lark notifications: the link to your CV stops working after 7 days. We delete the notification messages about an application no later than the application itself.
• Emails you send us are kept as long as needed to deal with your message and any follow-up, and are then deleted.
• Technical data held by Vercel is kept only for the short period set by Vercel's standard log retention.
• Google Analytics 4 data is kept for no more than 14 months and then deleted by Google.
• When we delete an application, we keep a short log entry that a deletion took place (an internal reference number, the date and the reason), without your name or contact details.

Cookies and analytics

By default, the site uses only what is essential for it to work. Analytics cookies are set only if you choose "Accept" in the cookie banner. "Accept" and "Reject" are equally easy to choose.

Vercel Web Analytics does not use cookies.

You can change your choice at any time with the "Cookie settings" link in the footer of every page. If you withdraw consent, Google Analytics stops loading from then on. You can also delete cookies in your browser settings.

Your rights

Under Vietnamese law (see the Vietnam section), you have the right to:

• access your personal data and get a copy of it
• correct data that is wrong or incomplete
• delete your data
• withdraw your consent at any time. This is as easy as giving it and does not affect what we did before you withdrew. If you withdraw consent for a job application, we will stop considering it and delete it.
• object to the processing of your data
• restrict processing, for example while we check a correction you asked for
• receive your data that you gave us in a common electronic format
• complain to the competent personal data protection authority

To use any of these rights, email admin@makeio.vn. Tell us what you would like us to do and, for an application, which job you applied for. We may ask you to confirm your identity, usually by writing from the email address you applied with. Using your rights is free. We will answer within the time limits in the Vietnam section, and never later than 30 days after we receive your request.

If a security incident puts your personal data at risk, we will notify you and the relevant authority as the law requires.

Vietnam

This section sets out the Vietnamese rules that apply to the Company's processing of personal data.

• Law. The Law on Personal Data Protection No. 91/2025/QH15 and Decree No. 356/2025/ND-CP, both in force since 1 January 2026.
• Legal bases. Vietnamese law does not recognise "legitimate interests" as a legal basis, so we rely on your consent and on the other grounds the law allows:
  • For a job application, your consent on the application form covers everything described in this policy for applications: assessing it, the anti-spam check, the Lark notification to the hiring team, storage in Singapore and the retention period.
  • For an email you send us, we process it with the consent you give by choosing to write to us. You can withdraw that consent at any time.
  • For the technical data needed to deliver the website and keep it secure, we process it as far as the law allows to provide the service you asked for.
  • For Google Analytics, we rely only on the consent you give in the cookie banner. If you reject analytics cookies, Google Analytics does not load. Vercel Web Analytics only produces overall visit counts and does not identify you.
• Candidates who are not hired. Vietnamese law requires us to delete the data of candidates who are not recruited unless they have agreed otherwise. By consenting on the application form, you agree to the retention period in "How long we keep it". You can ask us to delete your application earlier at any time.
• Your rights. To be informed; to give or withdraw consent; to access, correct and delete your data; to restrict processing; to receive your data; to object to processing; and to complain, bring a lawsuit and claim compensation. We will acknowledge your request within 2 working days, and deal with access or correction within 10 days, withdrawal of consent or restriction within 15 days, and deletion within 20 days.
• Storage in Singapore. Where Vietnamese law requires it, the Company prepares an impact assessment for transferring personal data abroad and files it with the Ministry of Public Security.
• Complaints. You can complain to the Department of Cybersecurity and High-Tech Crime Prevention (A05), Ministry of Public Security.

Changes to this policy

We will update this policy when the way we handle personal data changes or the law changes. Each version has its own number and effective date, shown at the top of this page, and each application records the version that applied when it was sent. If a change affects how we use data we already hold, we will tell the people affected before the change takes effect where the law requires it.

This policy is published in Vietnamese and may have an English translation. If they differ, the Vietnamese version prevails.

Contact

For any question about this policy or your personal data, or to use your rights, email admin@makeio.vn or call the hotline 0906 041 995 (08:30–17:30, Monday to Friday).

You can also write to the Company at the address in "Who we are".